SiteGround Review: SiteGround Pros & Cons
SiteGround (siteground.com) is a very popular which competes against other like
Bluehost, VMware, cPanel, Cloudways and Media Temple. Based on our in-depth SiteGround review, when compared to its competitors, SiteGround ranks as one of the top-performing brands in its category, with an overall ranking of #5 out of 227 total brands. Read the full Siteground.com review below for more details.
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Ease of use:
How easy is it to use each brand? How easy is it to manage each service?
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Customer support:
How would you rate each brand's customer care? How responsive is each service's customer support?
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Dedicated IP support:
Does each brand offer a dedicated IP? What IP options does each service offer?
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Bandwidth limits:
Does each brand offer unmetered bandwidth? Does each service charge one flat fee, regardless of the amount of bandwidth used?
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Domain support:
Does each brand offer unlimited domain support? How many domains does each service support?
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Disk space limits:
Does each brand offer unmetered disk space? Does each service charge one flat fee, regardless of the amount of disk space used?
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Integrated caching:
Does each brand offer integrated caching options? What caching options does each service offer?
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Hosting scalability:
How good is each brand's support for large scale websites? Can each service handle high-traffic websites?
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Software speed:
How fast is each brand? How is each service's server speed?
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Uptime:
How reliable is each brand? How good is each service's web hosting uptime?
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SSL certificates:
Does each brand offer SSL certificates? What kind of SSL certificates does & name have available?
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Control panel support:
Does each brand use cPanel? Does each service have a custom control panel that I can use to manager my website?
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Automated backups:
Does each brand provide automatic data backups with their hosting service? Will I get automatic backups on each service?
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Wordpress support:
Does each brand support Wordpress hosting? Are there any Wordpress hosting options on each service's platform?
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Programming language support:
Which programming languages does each brand support? Does each service support a variety of programming languages and databases?
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Registration period:
How long are each brand's registration periods? Does each service offer different lengths of registration periods?
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Price point:
How expensive is each brand? How much does each service cost vs. competitors?
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Free returns & exchanges:
Does each brand offer free returns? What's their exchange policy? Does each service offer free returns & exchanges?
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International shipping:
Does each brand ship internationally? each service international shipping?
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Curbside pickup:
Does each brand have curbside pickup? Does each service have in-store pickup?
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Ship to store:
Does each brand does ship to store? Can I ship items to each service to pick up in-store?
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PayPal:
Does each brand accept PayPal? each service PayPal support?
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Debit & prepaid cards:
each brand debit card support? Does each service take debit cards?
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Google Pay:
Does each brand accept Google Pay? Does each service accept Google Pay?
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Apple Pay:
Does each brand accept Apple Pay? Does each service accept Apple Pay?
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Amazon Pay:
Does each brand accept Amazon Pay? Does each service take Amazon Pay?
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Shop Pay:
Does each brand accept Shop Pay? Does each service take Shop Pay?
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Bitcoin:
Does each brand accept Bitcoin? Does each service take Bitcoin for payment?
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Alipay:
Does each brand accept Alipay? Does each service take Alipay?
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Official coupons page:
Does each brand have an official coupons page? Does each service maintain its own coupon page?
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AARP discounts:
Does each brand offer discounts to AARP members? Does each service have an AARP discount policy?
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Military discounts:
Does each brand offer a military discount? each service military discount?
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Student discounts:
Does each brand have a student discount? Does each service have a student discount?
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Price matching:
Does each brand price match? each service price matching?
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Birthday discounts:
each brand birthday discount? Does each service give birthday discounts?
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Senior discounts:
each brand senior discount? Does each service have a senior discount policy?
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Teacher discounts:
Does each brand give discounts to teachers and educators? Does each service give discounts to teachers and educators?
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Rewards programs:
Does each brand have a rewards program? each service rewards program?
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Front-line worker discounts:
Does each brand offer discounts to front-line workers? Does each service offer discounts to essential workers?
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Competitor coupons:
Does each brand accept competitors' coupons? Does each service take competitor coupons?
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Coupon stacking:
Does each brand support coupon stacking? each service coupon stacking?
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Sales events:
Does each brand ever have sales or promotional events? How often does each service have sales events?
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Black Friday Ads Page:
Does each brand have a Black Friday Ads page? Does each service have a Black Friday Ads page?
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Cyber Monday sales:
Does each brand have a Cyber Monday ad this year? Does each service have a Cyber Monday ad this year?
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Gift cards:
Does each brand offer gift cards? Does each service accept gift cards or e-gift cards?
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Loyalty programs:
each brand loyalty or rewards program? Does each service offer a loyalty or rewards program?
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Live chat:
Does each brand offer live chat support? each service's live chat support?
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Order changes/cancellations:
Can I cancel or change my each brand order for free at any time? Am I able to adjust my each service order once I've placed it?
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Order tracking:
How does I track my each brand order? each service track order?
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White-glove delivery:
Does each brand offer white-glove delivery and assembly? Does each service offer in-home delivery services?
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Contact information:
How does I contact each brand? How to contact each service?
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Social media pages:
each brand social media pages? List of each service's social media pages?
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Affirm financing:
Does each brand accept Affirm financing? each service Affirm financing support?
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Afterpay financing:
Does each brand accept Afterpay financing? Does each service take Afterpay financing?
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Klarna financing:
Does each brand accept Klarna financing? Does each service take Klarna for financing?
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Sezzle financing:
Does each brand accept Sezzle financing? Does each service support Sezzle financing?
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QuadPay financing:
Does each brand accept QuadPay financing? Does each service take QuadPay?
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Splitit financing:
Does each brand accept Splitit financing? each service Splitit financing support?
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Bread financing:
Does each brand accept Bread financing? Does each service offer Bread as a financing option?
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Layaway programs:
Does each brand offer layaway programs? What is each service's layaway policy?
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GreenSky:
Does each brand accept GreenSky financing? each service GreenSky financing support?
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Snap Finance:
Does each brand accept Snap Finance? each service Snap Finance support?
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Four financing:
Does each brand accept Four financing? Does each service take Four financing?
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Website security & privacy:
Is each brand a secure website? Does they respect users' privacy? Does each service have a valid privacy policy? Is their website secure?
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Influencer marketing:
Does each brand have an influencer marketing program? Does each service use influencer marketing?
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Affiliate marketing:
each brand affiliate program? Does each service offer an affiliate program?
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Environmentally conscious:
Is each brand an environmentally conscious brand? each service eco-friendly?
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Diversity commitment:
Is each brand committed to racial equity? Has each service taken concrete steps towards fighting racial injustice?
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Nurse discounts:
each brand nurse discounts? Does each service have any discounts for nurses?
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Government worker discounts:
each brand government worker discount? Does each service offer any discounts for government workers?
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Ethical practices:
Is each brand considered an ethical brand? Does each service use ethical practices?
SiteGround's strengths are:
- Good customer service details
- Good load times details
- Good hosting uptime details
- Offers SSL certificate support details
- Offers automated backup features details
- Offers Wordpress support features details
- Supports programming language compatibility details
- Offers free return policies details
- Accepts PayPal support details
- Offers contact information availability details
- Offers social media presence details
- Offers website security & privacy policies details
- Does affiliate marketing programs details
- Supports ethical practices details
View 9 more strengths
Knoji has 64 SiteGround reviews and ratings as of January 19, 2021. Knoji editors and the Knoji shopper community have reviewed SiteGround and compared it against 0 top brands, reviewing SiteGround based on product and store features such as interface usability, customer service and dedicated IP support. Knoji reviews and ranks Siteground.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 64 SiteGround reviews, SiteGround earns an overall score of 4.5 out of 5.0 points. SiteGround offers 1 total features such as SSL certificates, automated backups and Wordpress support. SiteGround's's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.
SiteGround Ratings: Discount, Payments & Shipping Policies
Read Siteground.com 5-star ratings and in-depth SiteGround reviews. See how customers rate SiteGround on store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies. Based on 64 reviews, Siteground.com has an overall brand score of 4.5 out of 5.
SiteGround Discount Policies Review
1.0 stars
We reviewed SiteGround's support for discounts for various customers such as seniors, teachers, and military veterans. SiteGround may or may not offer special discounts or special pricing as a matter of store policy. SiteGround did not offer the following discounts at the time of our last SiteGround review:
military discounts,
senior discounts,
student discounts,
teacher discounts and
birthday discounts. More details at
siteground.com.
SiteGround Shipping & Returns Policies Review
3.0 stars
We reviewed SiteGround's shipping rates and shipping policies, as well as SiteGround's returns policies. SiteGround offers good service and support when it comes to shipping, returns and exchanges. Specifically, SiteGround offers the following shipping and returns policies:
free returns & exchanges.
SiteGround Payment Methods Review
3.0 stars
We reviewed SiteGround's support for various payment options such as Apple Pay, debit cards, and Google Pay. SiteGround accepts some payment methods beyond standard credit card payments. Specifically, SiteGround accepts the following payment methods:
PayPal. SiteGround did not accept the following payment options at the time of our last SiteGround review:
debit & prepaid cards,
Apple Pay,
Google Pay and
gift cards. Learn more at
SiteGround's website.
SiteGround Pricing Matching & Coupon Policies Review
1.0 stars
We reviewed SiteGround's coupon acceptance policies as well as SiteGround's support for price adjustments and price matching. SiteGround does not currently offer any specific price matching or special couponing features for customers. SiteGround does not offer the following pricing and couponing features at the time of our last SiteGround review:
price matching,
coupon stacking and
competitor coupons. Check for any updates on
siteground.com.
SiteGround FAQ
Pricing & Discount Policies
Does SiteGround maintain its own coupon page?
No – SiteGround does not offer official coupons page. We researched this on January 14, 2019, and at that time SiteGround was offering official coupons support.
See 1 answer.
Does SiteGround offer discounts to AARP members?
No – SiteGround does not offer AARP discounts. We researched this on March 19, 2019, and at that time SiteGround was offering AARP discount policies.
See 1 answer.
SiteGround military discount?
No – SiteGround does not offer military discounts. We researched this on July 10, 2020, and at that time SiteGround was offering veteran's discount policies.
See 1 answer.
Does SiteGround have a student discount?
No – SiteGround does not offer student discounts. We researched this on July 17, 2020, and at that time SiteGround was offering student discount policies.
See 1 answer.
SiteGround price matching?
No – SiteGround does not offer price matching. We researched this on January 14, 2019, and at that time SiteGround was offering price adjustment policies.
See 1 answer.
SiteGround birthday discount?
No – SiteGround does not offer birthday discounts. We researched this on January 14, 2019, and at that time SiteGround was offering birthday discount policies.
See 1 answer.
SiteGround senior discount?
No – SiteGround does not offer senior discounts. We researched this on July 14, 2020, and at that time SiteGround was offering senior discount policies.
See 1 answer.
Does SiteGround give discounts to teachers and educators?
No – SiteGround does not offer teacher discounts. We researched this on January 17, 2019, and at that time SiteGround was offering teacher discount policies.
See 1 answer.
Does SiteGround have a rewards program?
No – SiteGround does not offer rewards programs. We researched this on December 29, 2020, and at that time SiteGround was offering rewards program.
See 0 answers.
Does SiteGround offer discounts to front-line workers?
No – SiteGround does not offer front-line worker discounts. We researched this on July 22, 2020, and at that time SiteGround was offering essential worker discounts.
See 1 answer.
Does SiteGround accept competitors' coupons?
No – SiteGround does not accept competitor coupons. We researched this on January 17, 2019, and at that time SiteGround was accepting competitor coupon policies.
See 1 answer.
Does SiteGround support coupon stacking?
No – SiteGround does not allow coupon stacking. We researched this on January 17, 2019, and at that time SiteGround was allowing coupon stacking policies.
See 1 answer.
How often does SiteGround have sales events?
No – SiteGround does not offer sales events. We researched this on January 17, 2019, and at that time SiteGround was offering sales and promotions.
See 1 answer.
Does SiteGround have a Black Friday Ads page?
No – SiteGround does not offer Black Friday Ads Page. We researched this on December 19, 2018, and at that time SiteGround was offering Black Friday Ads Page.
See 1 answer.
Does SiteGround have a Cyber Monday ad this year?
No – SiteGround does not offer Cyber Monday sales. We researched this on November 21, 2018, and at that time SiteGround was offering Cyber Monday page.
See 1 answer.
Shipping & Returns Policies
Does SiteGround offer free returns & exchanges?
Yes – SiteGround does offer free returns & exchanges. As of April 26, 2018, SiteGround was offering free return policies on their website.
See 1 review.
SiteGround international shipping?
No – SiteGround does not offer international shipping. We researched this on January 11, 2019, and at that time SiteGround was offering international shipping policies.
See 1 answer.
Does SiteGround have in-store pickup?
No – SiteGround does not offer curbside pickup. We researched this on November 18, 2020, and at that time SiteGround was offering in-store pickup.
See 1 answer.
Payment Options
Does SiteGround accept PayPal?
Yes – SiteGround does accept PayPal. As of April 26, 2018, SiteGround was accepting PayPal support on their website.
See 1 review.
SiteGround debit card support?
No – SiteGround does not accept debit & prepaid cards. We researched this on July 20, 2018, and at that time SiteGround was accepting debit & prepaid card support.
See 1 answer.
SiteGround Google Pay?
No – SiteGround does not accept Google Pay. We researched this on April 26, 2018, and at that time SiteGround was accepting Google Pay support.
See 1 answer.
Does SiteGround accept Apple Pay?
No – SiteGround does not accept Apple Pay. We researched this on April 28, 2018, and at that time SiteGround was accepting Apple Pay support.
See 1 answer.
Does SiteGround accept Amazon Pay?
No – SiteGround does not accept Amazon Pay. We researched this on February 18, 2019, and at that time SiteGround was accepting Amazon Pay support.
See 1 answer.
Does SiteGround accept Shop Pay?
No – SiteGround does not accept Shop Pay. We researched this on December 29, 2020, and at that time SiteGround was accepting Shop Pay support.
See 1 answer.
Does SiteGround take Alipay?
No – SiteGround does not accept Alipay. We researched this on December 27, 2020, and at that time SiteGround was accepting Alipay support.
See 1 answer.
Financing Options
SiteGround Affirm financing support?
No – SiteGround does not accept Affirm financing. We researched this on January 14, 2019, and at that time SiteGround was accepting Affirm financing support.
See 1 answer.
Does SiteGround take Afterpay financing?
No – SiteGround does not accept Afterpay financing. We researched this on January 10, 2019, and at that time SiteGround was accepting Afterpay financing support.
See 1 answer.
Does SiteGround accept Klarna financing?
No – SiteGround does not accept Klarna financing. We researched this on May 22, 2020, and at that time SiteGround was accepting Klarna financing support.
See 1 answer.
Does SiteGround accept Sezzle financing?
No – SiteGround does not accept Sezzle financing. We researched this on February 18, 2019, and at that time SiteGround was accepting Sezzle financing support.
See 1 answer.
Does SiteGround accept QuadPay financing?
No – SiteGround does not accept QuadPay financing. We researched this on February 16, 2019, and at that time SiteGround was accepting QuadPay financing support.
See 1 answer.
Does SiteGround accept Splitit financing?
No – SiteGround does not accept Splitit financing. We researched this on January 2, 2021, and at that time SiteGround was accepting Splitit financing support.
See 1 answer.
Does SiteGround offer Bread as a financing option?
No – SiteGround does not accept Bread financing. We researched this on May 22, 2020, and at that time SiteGround was accepting Bread financing support.
See 1 answer.
SiteGround GreenSky financing support?
No – SiteGround does not accept GreenSky. We researched this on November 17, 2020, and at that time SiteGround was accepting GreenSky financing support.
See 0 answers.
Does SiteGround accept Snap Finance?
No – SiteGround does not accept Snap Finance. We researched this on December 27, 2020, and at that time SiteGround was accepting Snap Finance support.
See 1 answer.
Does SiteGround accept Four financing?
No – SiteGround does not accept Four financing. We researched this on January 14, 2021, and at that time SiteGround was accepting Four financing support.
See 0 answers.
Customer Service Features
Does SiteGround accept gift cards or e-gift cards?
No – SiteGround does not offer gift cards. We researched this on July 30, 2020, and at that time SiteGround was offering gift card support.
See 1 answer.
SiteGround loyalty or rewards program?
No – SiteGround does not offer loyalty programs. We researched this on July 20, 2020, and at that time SiteGround was offering loyalty programs.
See 1 answer.
Does SiteGround offer live chat support?
No – SiteGround does not offer live chat. We researched this on November 23, 2020, and at that time SiteGround was offering live chat support.
See 0 answers.
Am I able to adjust my SiteGround order once I've placed it?
No – SiteGround does not allow order changes/cancellations. We researched this on December 29, 2020, and at that time SiteGround was allowing modification & cancellation policies.
See 0 answers.
SiteGround track order?
No – SiteGround does not offer order tracking. We researched this on January 11, 2021, and at that time SiteGround was offering order tracking support.
See 0 answers.
How to contact SiteGround?
Yes – SiteGround does offer contact information. As of July 9, 2018, SiteGround was offering contact information availability on their website.
See 1 review.
SiteGround social media pages?
Yes – SiteGround does offer social media pages. As of May 22, 2019, SiteGround was offering social media presence on their website.
See 1 review.
Website Features
Is SiteGround a secure website? Do they respect users' privacy?
Yes – SiteGround does offer website security & privacy. As of April 13, 2018, SiteGround was offering website security & privacy policies on their website.
See 1 review.
Product & Service Features
How easy is it to use SiteGround?
No – SiteGround does not provide ease of use. We researched this on August 6, 2020, and at that time SiteGround was provideing interface usability.
See 1 answer.
How would you rate SiteGround's customer care?
No – SiteGround does not customer support. We researched this on August 6, 2020, and at that time SiteGround was ing customer service.
See 1 answer.
What IP options does SiteGround offer?
No – SiteGround does not offer dedicated IP support. We researched this on May 28, 2020, and at that time SiteGround was offering dedicated IP support.
See 1 answer.
Does SiteGround charge one flat fee, regardless of the amount of bandwidth used?
No – SiteGround does not offer bandwidth limits. We researched this on May 28, 2020, and at that time SiteGround was offering bandwidth allowance.
See 1 answer.
Does SiteGround offer unlimited domain support?
No – SiteGround does not offer domain support. We researched this on May 28, 2020, and at that time SiteGround was offering unlimited domain support.
See 1 answer.
Does SiteGround charge one flat fee, regardless of the amount of disk space used?
No – SiteGround does not offer disk space limits. We researched this on May 28, 2020, and at that time SiteGround was offering unmetered disk space.
See 1 answer.
Does SiteGround offer integrated caching options?
No – SiteGround does not offer integrated caching. We researched this on May 28, 2020, and at that time SiteGround was offering integrated caching.
See 1 answer.
How scalable is SiteGround?
No – SiteGround does not offer hosting scalability. We researched this on May 31, 2020, and at that time SiteGround was offering traffic scalability.
See 1 answer.
How is SiteGround's web hosting speed?
No – SiteGround does not software speed. We researched this on -, and at that time SiteGround was ing load times.
See 1 answer.
How good is SiteGround's web hosting uptime?
No – SiteGround does not uptime. We researched this on -, and at that time SiteGround was ing hosting uptime.
See 1 answer.
Does SiteGround offer SSL certificates?
Yes – SiteGround does offer SSL certificates. As of April 26, 2018, SiteGround was offering SSL certificate support on their website.
See 1 review.
Does SiteGround use cPanel?
No – SiteGround does not support control panel support. We researched this on July 19, 2018, and at that time SiteGround was supporting cPanel support.
See 1 answer.
Does SiteGround provide automatic data backups with their hosting service?
Yes – SiteGround does offer automated backups. As of June 19, 2017, SiteGround was offering automated backup features on their website.
See 1 review.
Yes – SiteGround does offer Wordpress support. As of June 19, 2017, SiteGround was offering Wordpress support features on their website.
See 1 review.
Does SiteGround support Python?
Yes – SiteGround does support programming language support. As of May 4, 2018, SiteGround was supporting programming language compatibility on their website.
See 1 review.
How long are SiteGround's registration periods?
No – SiteGround does not offer registration period. We researched this on June 22, 2020, and at that time SiteGround was offering registration limit.
See 0 answers.
How expensive is SiteGround?
No – SiteGround does not price point. We researched this on May 23, 2019, and at that time SiteGround was ing price competitiveness.
See 1 answer.
Marketing Programs
Does SiteGround have an influencer marketing program as part of their brand strategy?
No – SiteGround does not do influencer marketing. We researched this on August 3, 2020, and at that time SiteGround was that do influencer marketing programs.
See 1 answer.
SiteGround affiliate program?
Yes – SiteGround does do affiliate marketing. As of May 22, 2019, SiteGround was that do affiliate marketing programs on their website.
See 1 review.
Other Features
Is SiteGround an environmentally conscious brand?
No – SiteGround does not offer environmentally conscious. We researched this on July 27, 2020, and at that time SiteGround was offering eco-friendly.
See 1 answer.
Has SiteGround taken concrete steps towards fighting racial injustice?
No – SiteGround does not offer diversity commitment. We researched this on July 27, 2020, and at that time SiteGround was offering commitment to racial equity.
See 1 answer.
Does SiteGround have any discounts for nurses?
No – SiteGround does not offer nurse discounts. We researched this on June 22, 2020, and at that time SiteGround was offering nurse discount policies.
See 1 answer.
SiteGround government worker discount?
No – SiteGround does not offer government worker discounts. We researched this on June 26, 2020, and at that time SiteGround was offering government worker discount policies.
See 1 answer.
Is SiteGround considered an ethical brand?
Yes – SiteGround does support ethical practices. As of August 30, 2019, SiteGround was supporting ethical practices on their website.
See 1 review.